Facts About Laser (IPL) Hair Removal

My hair is blonde, can I get laser treatment?

The laser light is attracted to the melanin in the hair (which gives hair its colour), therefore laser will not work on blond/fair hairs.  When the laser beam is directed towards hair, the melanin in the hair attracts the light from the laser, heat is produced when the melanin absorbs the light, and it is this heat that damages the hair follicle.  Hair that is actively growing is most susceptible to permanent damage, as the cells responsible for re-growth are destroyed by the heat.

Why do you recommend 4-6 treatments for hair removal?

Laser treatment only works on hair in the active growth (or Anagen) phase.  At any one time, about 20% of your hair is in this phase.  That’s why courses of hair removal are usually done in blocks of 5-6, to ensure full coverage of all hair.  Some clients may also require a couple of more sessions after a course, depending on the density of their hair – thicker, coarser dark hair (e.g. Mediterranean hair) may take longer to remove completely.

Why do I have to wait 4-6 weeks between treatments?

The life cycle of hair is about 4-6 weeks.  So each appointment for laser treatment is spaced at a 4-6 weekly interval.  If you wax regularly you will have a good idea of your own hair growth cycle.

PLEASE NOTE: For pigmentation, red vein and scar treatments, sessions can be just two weeks apart as these conditions are not actively growing, in comparison to hair.

I wax regularly, can I start my laser hair removal straight away?

If you wax or pluck hair regularly, you will have to wait at 4-6 weeks without waxing or plucking before having your first laser hair removal treatment.  You may, however, keep the area shaved during this time and between treatments.

I’m going on holidays in two months time, is this a problem?

You cannot expose lasered skin to the sun or sunbeds for the duration of your treatments.  Skin that is being lasered will become pigmented if exposed to sunlight so we would always recommend that you have any laser work well in advance of, or after, any planned holidays.  Winter is the best time to start your course, so that you have finished up in time for your summer holidays.  If you wish to go ahead even with holidays planned, we advise that you use a total sunblock on your lasered areas, and cover them as much as possible.


If you are a waxing virgin, we strongly recommend that you come into the salon and have a patch test to ensure you have no sensitivity to wax.

How does waxing work?

Waxing removes hair from the root, which is why it lasts longer than shaving or depilatory creams.  Hair removal can last anything from three to eight weeks, depending on the individual’s hair growth cycle.
New hair growth in waxed areas can be softer and finer than the original hair, and many clients find that the amount of hair returning reduces over time as they continue waxing.

I’ve been shaving for years, does this matter if I want to start waxing?

If you have shaved regularly, you will need to give your hair two clear weeks to grow before your first waxing session.  Shaving simply cuts hair at the skin level, and it also encourages regrowth from the hair follicle, so regular shaving will have resulted in increasing the amount of hair in the area, and will also give a coarser, thicker type of hair.  However, once you begin waxing the amount of hair will reduce back down again and the regrowth will be finer.

I’ve got sensitive skin, can I be waxed?

We strongly recommend a patch test at least 48 hours prior to your first appointment to ensure there is no reaction to the wax.  However, many clients with sensitive skin can still wax with no significant after effects.  You may have to use an after care product and follow a few basic guidelines for after care, that’s all.

What’s the difference between strip wax and hot wax?

Strip wax (or warm wax) is what most people would recognise as professional waxing, the therapist applies a thin layer of wax on the area to be treated, then presses a strip of paper to the wax, rubs hard, then pulls it in the opposite direction to the hair growth, thereby removing the hair from the root.  The wax temperature is lower than that of hot wax and this is the method used for larger areas (e.g. legs, arms), and the easier sections of bikini and underarm waxes.  Warm wax can be used for every area but hot wax is becoming more popular for smaller areas, particularly eyebrows, lip & chin and all specialised bikini waxes.

Hot wax is a heavier wax resembling honey or resin, and is applied more thickly to the area than warm wax.  The wax is spread beyond the hair to give the therapist a ‘grip piece’.  Once the wax has dried and hardened, the therapist will grip the grip piece, and pull the wax in the opposite direction to the hair growth, thereby removing the hair from the root.  No strips are used for wax removal.  When used for the smaller, more sensitive areas, clients generally find it less painful than warm wax and it allows the therapist to make a better finish to the area (e.g. eyebrows).

I’m a man, can I get waxed at Heaven?

Certainly.  As with any new client, we strongly advise a patch test, but once you have no sensitivity to wax, you can have waxing treatments at Heaven.
Please call or email the salon for more details.

Spray Tan Information

If you haven’t had a spray tan before, there are some points to note:

Heaven uses a spray on tan that is applied by a therapist in a dedicated spray tan room.  You will be asked to remove all your clothing and put on a disposable thong and cap to cover your hair.

Our spray tan is called Sun Lust, and it provides an even, natural looking colour, which dries quickly and lasts from 7-10 days.  It has consistently outperformed any other tan we have tested in the salon and our clients are very satisfied with it.


Your tan will be much more even, and come off more evenly, if your skin is smooth.  We therefore recommend that you exfoliate well in the shower for at least a couple of days before coming in.


Spray tan can be a bit drying on the skin, and if you get it done regularly you will notice your skin gets drier, so in between tans or leading up to your first tan, make sure you moisturise well all over.  However, do NOT apply any body moisturiser or other creams/lotions on the day of your tan appointment, as it can make the tan blotchy, and it also blocks pores preventing the tan from ‘setting’ well into the skin – so it won’t last as long as it should.


We strongly recommend that you bring a loose tracksuit and flip flops to put on after your appointment.  We would also advise wearing a thong, and if possible a top that you don’t need a bra under, at least until you get home.
There’s no reason why you can’t get fully dressed and go out later in the evening once your tan is well set, but you will get progressively darker as the night goes on!
You may also notice some tan residue coming off, particularly on pale bedclothes, but this is only the residue tan that will wash off in the morning, and it does wash out.


Well, what we mean is, try not to wash your hands excessively and if you can bear it, don’t wash your face on the night of your tan (if you had your face sprayed).  In general try to keep dry and wait until the next morning before having your shower.

Don’t exfoliate for the first couple of days after your tan application, but then you can start to exfoliate again to assist in the even removal of the tan.

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